Terms of service.

Effective Date: June 19, 2025

Welcome to DataTrace Analytics ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our deep web search services ("Services") and our website, DataTraceAnalytics.com ("Website"). By accessing or using our Services, you ("you" or "Client") agree to be bound by these Terms. If you do not agree, do not use our Services.

1. Overview of Services

DataTrace Analytics provides legal and ethical deep web search services to help you discover publicly available or legally obtainable information about yourself. Our Services are performed by a professional computer scientist and analyst, focusing on privacy and compliance with applicable laws. Services include:

  • Deep web searches across public databases, forums, and breach repositories.

  • Detailed reports with findings and privacy recommendations.

  • Optional recurring monitoring for new data exposures.

2. Eligibility

  • You must be at least 18 years old to use our Services.

  • You must provide accurate and truthful information when using our Services.

  • You may only request searches for yourself. Searches on third parties without their explicit consent are prohibited and illegal.

3. Account and Security

  • Account Creation: You may need to create an account to access certain Services, providing your name, email, and a secure password.

  • Security: You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately of unauthorized access at support@datatraceanalytics.com.

  • Verification: We may require identity verification (e.g., email confirmation, ID check) to ensure searches are self-directed.

4. Service Tiers and Payments

  • Tiers: We offer Basic ($99), Standard ($249), and Premium ($499) search tiers, plus recurring monitoring add-ons ($29–$79/month). Details are available on our Pricing page.

  • Payments: Payments are processed securely via third-party providers (e.g., Stripe). All fees are non-refundable except as stated in our refund policy.

  • Refund Policy: We offer a 30-day money-back guarantee if no search results are found due to our error. Refunds are not available for completed searches or misuse of Services.

  • Taxes: You are responsible for any applicable taxes on our fees.

5. Client Responsibilities

  • Accurate Information: Provide accurate and complete information for searches (e.g., name, email, usernames). Incomplete data may limit results.

  • Legal Use: Use our Services only for lawful purposes. You may not use our Services to:

    • Conduct searches on third parties without consent.

    • Engage in stalking, harassment, or other illegal activities.

    • Violate any local, state, federal, or international laws.

  • Compliance: Ensure your use of our reports complies with applicable laws. We are not responsible for your actions based on our findings.

6. Prohibited Conduct

You agree not to:

  • Attempt to access, scrape, or reverse-engineer our Website or Services.

  • Use our Services for illegal or unauthorized purposes.

  • Submit false or misleading information.

  • Interfere with the operation of our Website (e.g., via malware, DDoS attacks).

  • Violate our intellectual property or third-party rights.

7. Intellectual Property

  • Our Content: All content on our Website (e.g., text, logos, reports) is owned by DataTrace Analytics or our licensors and protected by copyright, trademark, and other laws.

  • Your Use: You may use reports for personal, non-commercial purposes. You may not reproduce, distribute, or modify our content without written permission.

  • Your Data: You grant us a limited, non-exclusive license to use the information you provide solely to perform the Services.

8. Disclaimers

  • No Guarantees: We strive to provide accurate and comprehensive results but cannot guarantee the completeness or accuracy of deep web data, as it depends on external sources.

  • Not a PI Service: DataTrace Analytics is not a private investigation service and does not require a private investigator license. We only access publicly available or legally obtainable data.

  • No Legal Advice: Our reports and consultations are for informational purposes only and do not constitute legal advice.

  • Risk of Use: You use our Services at your own risk. We are not liable for any actions you take based on our findings.

9. Limitation of Liability

To the fullest extent permitted by law:

  • DataTrace Analytics and its affiliates, officers, employees, or agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services, even if advised of the possibility of such damages.

  • Our total liability for any claim related to our Services will not exceed the fees paid for the specific Service giving rise to the claim.

  • Some jurisdictions do not allow certain limitations, so these may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless DataTrace Analytics and its affiliates, officers, employees, and agents from any claims, damages, or expenses (including legal fees) arising from:

  • Your misuse of our Services.

  • Your violation of these Terms or applicable laws.

  • Your infringement of third-party rights.

11. Termination

  • By You: You may terminate your account or subscription by contacting us at support@datatraceanalytics.com.

  • By Us: We may suspend or terminate your access to our Services if you violate these Terms, misuse our Services, or for any other lawful reason.

  • Effect of Termination: Upon termination, your account data will be deleted per our Privacy Policy, and you must cease using our Services.

12. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by the laws of [Your State, e.g., Delaware], USA, without regard to conflict of law principles.

  • Disputes: Any disputes arising from these Terms or our Services will be resolved through binding arbitration in [Your City, e.g., Wilmington, DE], USA, under the rules of the American Arbitration Association. You waive the right to participate in class actions.

  • Jurisdiction: If arbitration is not permitted, disputes will be resolved in the state or federal courts of [Your County, e.g., New Castle County], Delaware.

13. Changes to These Terms

We may update these Terms to reflect changes in our Services or legal requirements. We will notify you via email or a Website notice before significant changes take effect. Continued use of our Services after changes constitutes acceptance of the updated Terms.

14. Miscellaneous

  • Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and DataTrace Analytics.

  • Severability: If any provision of these Terms is found invalid, the remaining provisions remain enforceable.

  • No Waiver: Our failure to enforce any right does not waive that right.

  • Assignment: We may assign these Terms to a successor in a business transfer. You may not assign these Terms without our consent.

15. Contact Us

For questions or concerns about these Terms, contact us at:

  • Email: support@datatraceanalytics.com

  • Address: DataTrace Analytics, [Your Business Address], USA

Thank you for choosing DataTrace Analytics. We look forward to serving you responsibly and ethically.